Le Petit Olivier

<p id="isPasted" style="margin: 0cm 0cm 8pt; font-size: 15px; font-family: Calibri, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If the address you have entered is incomplete, if the parcel has been damaged in transit, or if it cannot be delivered to you, it may be returned to us. In this case, we will refund your order in full as soon as we receive it.</span></p>

If the address you have entered is incomplete, if the parcel has been damaged in transit, or if it cannot be delivered to you, it may be returned to us. In this case, we will refund your order in full as soon as we receive it.

My parcel has been returned to sender. What should I do?

Delivery

How to get in touch with us ?

How do I track my parcel?

Where do you ship your products?

How long does it take to ship my order?

How can I change my contact details?

Frequently asked questions

What payment methods do you offer?

Where can I find my invoice?

What if my order is wrong?

Orders

Where are your products made?

Are your products tested on animals?

Are your products vegan?

Le Petit Olivier Gift Card

Products

How can I track the status of my order?

What do I do if I've forgotten my account password?

I can't connect, my e-mail address is not recognized

Customer account

What are the delivery times?

My parcel says delivered but I haven't received anything?

Can I change the delivery address once the order has been validated?

Shipping costs

Why is my order delivered to a relay point?

My parcel has been returned to sender. What should I do?Updated 9 months ago