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Le Petit Olivier logo

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Frequently asked questions

How do I track my parcel?

As soon as your parcel has been shipped, you will receive an e-mail notification including a link enabling you to track its progress. You can also consult your tracking on lepetitolivier.fr, by clicking on the Chat at the bottom right of your screen

Where do you ship your products?

We deliver to mainland France and also to Belgium, Germany, Luxembourg, Netherlands, Switzerland, Czech Republic, Estonia, Spain, Hungary, Latvia, Lithuania, Portugal, Slovenia, Slovakia, Ireland, Italy, Denmark, Poland, Serbia, Bulgaria, Croatia, Cy

How long does it take to ship my order?

Your order will be delivered to the address you gave when you placed your order, within a maximum of 5 working days in metropolitan France and 9 working days for Europe. Except in special cases (package too heavy, or quantity of products too large) o

How can I change my contact details?

Log in to your account by clicking on "My Account" and entering your e-mail address and password. Click on "My information" and change your contact details.

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