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Le Petit Olivier logo

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Customer account

How can I track the status of my order?

As soon as your parcel is dispatched, you will receive a notification by e-mail including a link allowing you to track its shipment. You can also consult your tracking on lepetitolivier.fr, by clicking on the Chat at the bottom right of your screen t

What do I do if I've forgotten my account password?

If you've forgotten your password, simply click on "Forgotten password" when logging in to your account, then enter your email address. A reset link will then be emailed to you. Once you've received the email, click on it to proceed with changing you

I can't connect, my e-mail address is not recognized

We've launched our brand new site, and some data needs to be reactivated. Your customer account and all your data (address, loyalty points...) have not been deleted, but need to be reactivated by creating a new account with the same email address.

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